Terms of Use

If you have any immediate concerns in relation to your diabetes or the health of someone else you should not delay in contacting your doctor, another appropriate health professional or the emergency services directly on 999.

Information about us

Leicester Diabetes Centre (LDC) is housed by the University Hospitals of Leicester NHS Trust. For enquiries about the LDC, you can write to Leicester Diabetes Centre, Leicester general Hospital, Gwendolen Road, LEICESTER, LE5 4PW www.leicesterdiabetescentre.org.uk is a site operated by THE UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST (“We”). We are regulated by the NHS Improvement and the Care Quality Commission.


Terms of site use

These Terms of Use (together with the documents referred to) tells you the terms of use on which you may make use of our site at www.leicesterdiabetescentre.org.uk and related services (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these Terms of Use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of them for future reference.

By using our site, you confirm that you accept these Terms of Use and that you agree to comply with them. 
If you do not agree to these Terms of Use, you must not use our site.

Other applicable terms

  • These Terms of Use refer to the following additional documents, which also apply to your use of our site:
    Our Privacy Policy www.leicesterdiabetescentre.org.uk/privacy-policy, which explains how we process any personal data we collect from you, or that you provide to us when using our site.
  • Our Acceptable Use Policy www.leicesterdiabetescentre.org.uk/privacy-policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy:
    Some areas of this site incorporates the use of cookies. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by site to simulate a continuous connection to that site. In order to make our site more responsive to your needs we use cookies to track and manage information relative to your specific requirements. In this way we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers whenever you interact with our site. Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to access all the services on this site. You can find out more about cookies by visiting https://ico.org.uk/for-the-public/online/cookies/

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you, a link to the Terms and Conditions can be found at the bottom of the page at all times.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that, because of the pace of medical progress, and changes made by other organisations beyond our control, any of the content on our site may become out of date at any given time, the content will be reviewed regularly and updated where applicable.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing and use of our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

As a condition of your use of our site, you warrant to the Trust that you will not use the site for any purpose that is unlawful or prohibited by these Terms of Use, and notices.
You may not modify, copy, distribute, disable, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or services obtained from our site. You may not use our site for anything other than the purpose outlined in these Terms of Use and you may not use spiders or other robotic software tools to gather information from the site or use any applications which could lead to harm to the site. You may not use the our site  to indicate any association with LDC or the Trust without the Trust’s prior written consent.

Intellectual property rights

Product and company names mentioned on the site or other sites or services accessed through the site are owned by third parties. All contents of the site including these Terms of Use are the copyright of the Trust and are protected by other proprietary rights including database rights.

No part of the LDC, including the site and any e-mail we send, may be reproduced in any form whether electronically or otherwise without the prior written consent of the Trust.

Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must retain all copyright or trademark notices contained on this site on any copy you make of it or part of it. You may not sell or modify what is on LDC or reproduce, display, publicly perform, distribute, or otherwise use the content on it in any way for any public, academic, or commercial purpose. The use of such content on any other site or in a networked computer environment for any purpose is prohibited.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use. Apart from where the ‘download’ button is present, these items can be downloaded and printed as freely as the user wishes.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability – PLEASE READ CAREFULLY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any site linked to it.

You can find out more about steps you can take to protect your computer against viruses and hacking at https://www.getsafeonline.org

We assume no responsibility for the content of sites linked on our site. Such links should not be interpreted as endorsement by us of those linked sites. We will not be liable for any loss or damage that may arise from your use of them.

If you have any immediate concerns in relation to your diabetes or the health of someone else you should not delay in contacting your doctor or the emergency services directly on 999.

Whilst the Trust does make every effort to check the accuracy of information published on our site it cannot give any warranty that information will be accurate or up-to-date and the user acknowledges that the information and services offered on our site may include inaccuracies, out of date information or typographical errors. In particular, and without limitation to the rest of this Agreement, the Trust is not able to guarantee that the LDC  will continue or be accurate during time of server failure.

Information contained in or accessible via LDC changes on a regular basis. The Trust may make improvements or alterations to our site at any time without notice.
The Trust is not responsible in any way whatsoever for the content of any site accessed using the site, nor can it warrant that use of LDC will be free from virus contamination and you should take adequate steps to ensure that you virus check regularly when using our site on your computer, PDA, tablet, phone or any other device you may use to access the site.

The Trust makes no representations about the suitability of the information, and services contained on, or accessed via, LDC for any purpose. All warranties, terms and conditions with regard to this information, and services, including all warranties, terms and conditions, implied by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title, and non-infringement are excluded to the fullest extent permitted by law.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

The links provided from the site have been authorised by the Trust. If you would like to add a link to the site, you require written consent from the Trust. If you would like information about obtaining the Trust’s permission to use any content of LDC  or if you would like to link your site to LDC, please write to: Creative Director, Leicester Diabetes Centre, Leicester general Hospital, Gwendolen Road, LEICESTER, LE5 4PW.

In the event that any consent is given by the Trust to create a link to the site, you must ensure that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any site that is not owned by you.

Our site must not be framed on any other site.

We reserve the right to withdraw linking permission without notice and we shall not be obliged to give a reason for doing so.

The site in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [INSERT AS LINK TO ACCEPTABLE USE POLICY].

If you become concerned about the content of a site linked to or from the site (or anything on the site), please inform the Trust immediately via e-mail to LDC-MainReception@uhl-tr.nhs.uk.

If your complaint is about unsuitable content you may also consider reporting the matter to the Internet Watch Foundation who can be contacted via their Web site at www.iwf.org.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

A reference on the site to any persons, products, web sites or services does not constitute or imply their endorsement, recommendation or favouring by the Trust.


The Trust reserves the right to change these Terms of Use and notices under which the site is offered. We will do this by altering these Terms of Use on the site and this alteration will then be of immediate effect. For this reason, you should regularly visit these Terms of Use on the site as the current version will be binding on you. We may bring changes directly to your attention.

Applicable law

If you are a consumer, please note that these Terms of Use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction. In using the services available on this site, you will at all times obey all applicable laws.

If you are a business, these Terms of Use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
In operating this site the Trust adheres to relevant statutory duties and best practice guidance listed below.  This list is not exhaustive but provides the legal and professional frameworks upon which the site is reviewed on an on-going basis:

  • General Data Protection Regulation
  • Data Protection Act 2018
  • Information Commissioner’s Office guidance
  • Freedom of Information Act 2000
  • Human Rights Act 1998
  • NHS Information security management guidance
  • Common law of confidence
  • Caldicott Guardianship
  • NHS Code of Confidentiality
  • NHS Code of Practice: Information Security Management


You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Trust as a result of these Terms of Use or use of the site. Each and every provision of these Terms of Use is separate and severable. If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set out above, then the validity and enforceability of the remainder of the these Terms of Use shall not be affected.
These Terms of Use constitutes the entire agreement between you and the Trust with respect to the site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Trust with respect to the site. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights expressly granted herein are reserved. You will be responsible for all charges, fees, duties, taxes, and assessments arising out of your use of the site.

Contact us

To contact us please contact: LDC-MainReception@uhl-tr.nhs.uk 

Thank you for visiting our site.